職缺描述
• 提供客人芳療中心資訊與療程內容,並有效率的安排SPA各項服務。 • 為客人營造一個平靜且放鬆的氛圍。 • 負責所有一般行政,確保部門按照健康及安全政策流程。 • 提供產品資訊以及產品銷售。 • 確保整個SPA部門保持高水準的服務。 • 提供符合集團規範的電話禮儀與服務予顧客。 • Provide guest with information and resources to prepare for a meaningful visit, schedule spa services in an efficient and polite manner. • Create a calm, relaxing, atmosphere for guests. • Responsible for all administrative procedures to ensure that the spa is run professionally and in accordance with Health and Safety policy. • Provide retail information, help with displays and retail sales. • To ensure that a high standard of service is maintained throughout the Spa. • Excellent telephone etiquette and guest service skills.
收合內容