UL Solutions_優力國際安全認證有限公司

1. 研讀環境、永續、綠色產品相關UL Solutions認證規範 2. 與客戶溝通、說明認證所需文件與流程 3. 審核認證文件，判斷是否達到認證目標 4. 安排工廠審核計畫 5. 執行發證流程 認證項目包含但不限於 : ECV 環境聲明驗證 ECOLOGO 可持續性產品認證 【相關資料】 https://taiwan.ul.com/2004-service-ul2809-recycling-tc/ Under minimal supervision, manages execution and completion of environmental projects for existing and developing sustainable services. Will assist with analysis of project specifications such as time, audit, and test and sample requirements by analyzing client input, available supplemental data and product construction. Will execute and be responsible for process and program improvements, maintenance, and development. 【JOB RESPONSIBILITIES】 • Act as the primary client interface for specific clients in partnership with the account manager and is responsible for the entire project execution. Communicates clearly and frequently with clients to discuss technical issues, explain UL Environment procedures and requirements, and negotiate project plans. Acts to address client concerns and to resolve client issue, in order to effectively minimize the impact on the project’s turnaround time. • Manages projects from beginning to end by obtaining necessary information from the account manager, client, coordinating project testing with the appropriate laboratories, liaising with Field Services or other auditors, communicating with environmental experts, and ultimately being accountable for meeting and exceeding project milestones and client expectations. • Works with the client and internal Environmental Project Handlers and Program Managers to ensure that the same methodology is consistently applied to projects. This includes examining the product, reviewing product and manufacturing documentation, preparing test information for laboratories, evaluating test results, and preparing checklists for on-site audits of manufacturers. • Communicates project status and results to clients and account manager through frequent contact and by preparing reports. Constantly strives to exceed customer expectations. • Liaises with Account Managers, Commercial Team, Finance and Subject Matter Experts such as the Product Manager, external stakeholders, external and internal certification bodies, and New Product Development/Science Teams where required. • Responsible for initiating and executing process and program improvements, maintenance, and development. • Develops and maintains project working templates to support program development, implementation, and maintenance. Support and implement new programs into deliverable services to clients. • Perform other duties as required. ＜提供相關工程訓練及實作＞

1. 國內或國際認證報告製作 (多國發證) 2. 聯繫客戶認證相關事宜 3. 客戶問題諮詢與回覆 4. 客戶申請文件彙整及跟催 5. 報告整理與送件 6. 其他交辦事項 ＜Job Responsibilities＞ • Serves as a project lead for basic test programs as assigned. Coordinates laboratory activities and instructions to lab staff, scheduling testing and reviewing lab work to keep project completion dates. • Studies and understands test standards, testing technology, regulations, and certifications for scope of responsibility with support from line manager/SME. • Assists team members with performing basic test procedures as trained and requested. • Supports the team in managing communication of project status to customers. Understands the customers and their needs that have been assigned. • May assist the sales team to determine project specifications (e.g. Cost/Time and Sample requirements) as trained and requested. • Integrates continuous improvement techniques specifically to the project process and document management. • Travel may be possible to client sites or other UL locations to support customer testing, attendance at an industry related event, and other. • Performs other duties as directed.

▓ 具備電學量測知識及基礎實作能力 ▓ 依據量測方法與操作指示來校正儀器 ▓ 紀錄校正結果，並準備校正報告 ▓ 定期維護實驗室相關設備 ▓ 實驗室儀器校正與管理 ▓ 提供客戶所需的諮詢與服務 ▓ 其它交辦事項 ＜提供相關訓練＞

1. 建立測試環境與設定相關設備 2. 依據線路圖、量測方法、操作指示來檢視樣品 3. 操作測試設備, 如: 測量電壓、電流、電阻儀器，拉伸試驗機，顯微鏡，烤箱，環境控制箱 4. 理解基本電學, 如: 歐姆定律，功率計算等 5. 紀錄測試結果於datasheet 6. 定期維護相關測試設備(檢查儀器功能、安排校正週期) 7. 定期針對測試環境,流程及相關設備進行改善討論 8. 執行其他交辦事項 ＜提供相關訓練＞

1. 建立測試環境與設定相關設備 2. 依據線路圖、量測方法、操作指示來檢視樣品 3. 操作測試設備, 如: 測量電壓、電流、電阻儀器，拉伸試驗機，顯微鏡，烤箱，環境控制箱 4. 理解基本電學, 如: 歐姆定律，功率計算等 5. 紀錄測試結果於datasheet 6. 定期維護相關測試設備(檢查儀器功能、安排校正週期) 7. 定期針對測試環境,流程及相關設備進行改善討論 8. 執行其他交辦事項 ＜提供相關訓練＞

【Job Function】 Works autonomously, take broad perspective to problems, and support UL Solutions‘ sales professionals in all administrative processes, including quote generation, order processing and booking, post-sales customer service support and anywhere else administrative assistance is required. 【Job Responsibilities】 1. 操作業務相關系統 (Oracle, Salesforce 等系統) 2. 提供客戶服務與諮詢，製作報價單 3. 協助外勤業務，提供業務相關資訊 4. 製作業務報表 5. 其他交辦事項

【Job Function】 Works autonomously, take broad perspective to problems, and support UL Solutions‘ sales professionals in all administrative processes, including quote generation, order processing and booking, post-sales customer service support and anywhere else administrative assistance is required. 【Job Responsibilities】 1. 操作業務相關系統 (Oracle, Salesforce 等系統) 2. 提供客戶服務與諮詢，製作報價單 3. 協助外勤業務，提供業務相關資訊 4. 製作業務報表 5. 其他交辦事項

【Job Function】 1. 通過各類途徑（客服電話、電子郵件）接收客戶的詢問，高效並高品質地回答問題和/或解決客戶問題。 2. 及時處理和協調客戶工作。 3. 為客戶非技術性的諮詢或申請提供支援，並確保所有客戶申請都得到明確記錄、溝通並妥善管理。 4. 能夠與公司其他部門（如銷售、業務發展或財務等）保持溝通與合作，以確保客戶體驗到卓越的服務。 5. 跟進查詢電話；迅速、專業地回應特定客戶的詢問。 6. 瞭解有關作業指導書、客戶要求等最新知識，並利用這些知識提供卓越的服務。 7. 閱讀並遵守 UL Solutions 行為準則。 8. 完成公司安排的其他職責。

【Job Function】 1. 通過各類途徑（客服電話、電子郵件）接收客戶的詢問，高效並高品質地回答問題和/或解決客戶問題。 2. 及時處理和協調客戶工作。 3. 為客戶非技術性的諮詢或申請提供支援，並確保所有客戶申請都得到明確記錄、溝通並妥善管理。 4. 能夠與公司其他部門（如銷售、業務發展或財務等）保持溝通與合作，以確保客戶體驗到卓越的服務。 5. 跟進查詢電話；迅速、專業地回應特定客戶的詢問。 6. 瞭解有關作業指導書、客戶要求等最新知識，並利用這些知識提供卓越的服務。 7. 閱讀並遵守 UL Solutions 行為準則。 8. 完成公司安排的其他職責。

1. 執行測試: 燃燒測試: 針對塑膠材料與電路板基材, 進行阻燃特性評估 電氣性質測試: 針對塑膠材料對於高電壓/高電流電弧以及發熱線圈的阻抗性評估 機械特性: 對於塑膠材料抗曲折等機械特性作測試 化學特性: 針對塑膠材料,電路板基材,防焊油墨建立指紋性圖譜,以供後續檢測比對之用 2. 實驗室儀器校正與管理 3. 其他主管交辦事項