1) Customer & internal operations management for 7-11 Slurpee business segment and Personal Care channel:  Develop and implement customer plan to achieve the sales target and profitability in line with channel objectives  Manage the customer contract, DC operation, order/penalty negotiation and ensure weekly forecasting accuracy.  Develop and implement the joint business plan (JBP)/annual business plan (ABP) with customers yearly.  Manage trade spending and partner with brand marketing/trade marketing to develop and execute promotion plan to achieve target or shorten the gap if needed.  Information collection on customer feedback and competitors trade activities. 2) Support 7-11 operations including promotion routines, DC operation, order/penalty negotiation, etc. 3) Support sales operations during CVS KAM Maternity leave. 4) Ad hoc projects or tasks assigned by channel leader. Professional skills and abilities required 1 Communication and presentation skill 2 Independent work abilities to plan and execute 3 Proactive, well-organized with good attention to details; able to be multi-tasking 4 Negotiation and people influencing skills 5 Good command of Excel, P&L analysis skills Related job experience requirement 1 University graduate of business management, marketing or equivalent 2 At least 2-5 years sales representative or sales operations working experience in FMCG industry; Buyer experience from retailers 3 Experience in CVS/PCS channel is a plus 4 Trade marketing experience is a plus 5 Computer technique: Microsoft Office 6 Mid-high level proficiency in English both in speaking and writing